When a Veteran or Servicemember files a C&P disability claim with VBA, a five-step process begins. Your involvement would begin in Step 3, after a Veterans Service Representative, or VSR, reviews the claim. The VSR will request a C&P examination if clinical evidence is needed.

If this is the case, the VSR will submit a Request for Examination to your facility. For complex claims, a Rating Veterans Service Representative (RVSR) submits the Request. The RVSR is also the adjudicator who decides the claim.

Your role will be to gather clinical evidence for the claim and report it to VBA. After you complete a C&P examination and report your findings to VBA, VBA will adjudicate, or decide the claim based on all evidence, including your examination report.

Select each step on this graphic for a quick review of VBA's claims process.

  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5